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[Sticky] Support Request Template

Carissa
(@carissa)
Member Moderator

Don't know what happened to the old one...making a new one.

We would like to ask that you please use the below template when requesting support. It will help us in diagnosing your problem better.  Just copy and fill out the information pertaining to your problem(s).

URL to your eFiction:
Version of eFiction:
Have you bridged eFiction, if so with what?:
Version of PHP: can be found out from your host
Version of MySQL: can be found out from your host
Have you searched for your problem: (yes/no)
If so, what terms did you try:
State the nature of your problem: Copy and paste any errors you are receiving.
Do you have a test account for us?

Do Not PM the template, copy and fill out the information and post it as a new topic. Also please note that each support forum has it's own template.

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Topic starter Posted : 16/05/2008 3:21 pm
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