It's just a huge mess...
So, in relation to this topic I posted a while back (thanks for your reply, Sheepcontrol), I've realised that the problem is far worse that I had originally thought.
I'm running eFiction 3.5.5 and I've recently moved all of my websites to a new host. Immediately following this move, things on both my eFiction site and my phpBB3 site started having multiple issues. My web host suggested I downgrade the PHP version from 7.2 to 5.6 for both sites, so I did and that fixed the phpBB3 forum, but not the eFiction site. I'm at the point where people can't create accounts, recover passwords or even post stories successfully. I can currently only read a story if I go into the admin edit screen. Otherwise it's not displaying at all. I'm swamped with e-mails about the problems, but am clueless as to how to answer them. I was wondering if I should upgrade to the most stable version of eFiction 5.0 to see if that solves anything as it really can't get much worse than it is now. Where can I download that anyhow?
I am open to any suggestions, but please keep in mind that I am no PHP expert. I learn from trial and error. I prefer not to link to the site here, but am happy to provide admin login information via private message to anyone willing to take a peek. Thanks in advance!
Well that is weird, there are issues with some versions and PHP 7.x, but it should be fine with any 5.x.
Do you get any log files (error.log) from the webserver that I can have a look at?
Other than that, I could take a peek at the admin panel, however that usually only returns so much information on what's bothering the server right now.
I actually have no idea how to get the error logs, but looking into it now!
If I were to just give you access to everything, would you be willing to take a peek? I am beyond frustrated with this now and if I can't work out how to solve the issues, I might as well trash the site. No one has been able to create an account or post a story in ages now. If you could spare a few minutes, let me know and I will message you the information.