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ePub Formatting Issues

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(@tagsit)
Posts: 7
Active Member
Topic starter
 

Our site is again having issues with the ePub module.

Generally, it works fine, but one or two stories just won't work and we can't figure out what the issue is. We've gone through and deleted any odd characters from the stories titles and chapters but that hasn't helped. And, when you try to download that story via ePub, instead of the standard ePub saving options window popping up, you just get a blank screen.

I've generally searched through ePub troubleshooting guides with no luck.

Anybody got any suggestions?

 
Posted : 26/04/2019 11:45 pm
 SJP
(@sjp)
Posts: 66
Trusted Member
 

Can you post a link(s) to the ePub files that don’t work and just lead to a blank screen?

 
Posted : 28/04/2019 12:03 pm
(@tagsit)
Posts: 7
Active Member
Topic starter
 

Here's the story that has the glitch: https://kinnetikdreams.com/Adminftp/eFiction355/viewstory.php?sid=1288.

Thanks for your help.

TAG

 
Posted : 28/04/2019 3:47 pm
 SJP
(@sjp)
Posts: 66
Trusted Member
 

Do you have a test account I can use? Only members can download epubs, so I can’t try and download.

 
Posted : 28/04/2019 5:14 pm
(@tagsit)
Posts: 7
Active Member
Topic starter
 

No test site, but I've set up a temp test account for you:

Penname: Test1
PW: Test

 
Posted : 30/04/2019 1:31 am
 SJP
(@sjp)
Posts: 66
Trusted Member
 

No test site, but I've set up a temp test account for you:

Penname: Test1
PW: Test

That information doesn’t let me log in, “That password doesn't match the one in our database. Please try again or retrieve a new password if you can't remember yours.”

 
Posted : 01/05/2019 3:03 pm
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