URL to your eFiction: www.oncloudten.org
Version of eFiction: upgrading from 2.7 to 3.5.2
Have you bridged eFiction, if so with what?: no
Version of PHP: 4.3.11
Version of MySQL: 3.23.49
Have you searched for your problem: yes
If so, what terms did you try: Blank screen, step 3 install, step 3
State the nature of your problem: after clicking continue on step 2 of the install, it takes me to step 3, and I get a blank page in return, with no writing or anything on it.
Do you have a test account for us? no
This is what I get for step 2:
Configuration File Setup
Site settings have been moved to settings table.
Configuration file written.
Continue
When I click to continue, it takes me to this link http://www.oncloudten.org/install/upgrade20.php?step=3 , but nothing appears on the screen.
I installed eFiction 2.7 with no trouble (and backed up my files before the upgrade), but I would like to use 3.5.2 for its updated support and things.
Could I have misread the directions to upgrade? I understood it to mean that I needed to leave the config.php file from version 2.7 (which is the only config file that has worked). But I did not understand the directions to mean that I needed to leave any other files from version 2.7.
I have minimal knowledge of PHP and MySql, and this may be the problem, but since I receive no error message, I'm not sure what else I can look for to make adjustments to. Any help at all will be appreciated! Thank you!
-Rachel
Open up your config.php file and show us the first couple lines so we can figure out whether step 2 worked or not.
This is what my config.php file shows:
<?php
$dbhost = "mysql";
$dbname = "OnCloudTen";
$dbuser= "***";
$dbpass = "";
$sitekey = "***";
$settingsprefix = "oct";
include_once("includes/dbfunctions.php");
if(!empty($sitekey)) $dbconnect = dbconnect($dbhost, $dbuser,$dbpass, $dbname);
?>
There doesn't seem to be a problem connecting to the database, as the tables appear to be written. Could the problem possibly be my being hosted through Yahoo? I have been considering switching hosts, as Yahoo seems to look more and more questionable every day... (hahaha)
Oh, and because I forgot to mention it, I initially tried installing 3.5.2, with this same result. I read in another topic that someone else had encountered problems, but installed 2.7 and upgraded, which is what I hoped to do myself.
Hi,
Your PHP and MySQL versions are looking somewhat old, perhaps this might be the problem? Aspecially MySQL 3.x is very outdated, we are already at 5.1 if I'm right. However, don't know whether eFiction 3 still supports these old versions.
Steffen
Ah. Oh, well, no worries then. We'll just see if I can't restore the 2.7, and maybe look into changing hosts later. I might try to set up a test acoount, and see if my results are different. 🙂
Thanks so much for the help! Most appreciated!!
-Rachel
She's probably showing the wrong version of mySQL. I bet that's the version of phpMyAdmin. It's a common mistake. It looks like step 2 worked in the upgrade. You did enter something for the sitekey correct? You didn't leave it empty. It seems like it's behaving like you don't have a sitekey.
