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Not receiving password emails

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(@priscellie)
Posts: 15
Active Member
Topic starter
 

I'm in a bit of a sticky spot. I'm the administrator of an eFiction archive, but I've forgotten my password. I've tried to use the "lost password" tool, but I never receive the emails. I've tried checking All Mail and Spam and Trash and everything, but nope.  Any ideas?

I'm running 3.3, if that's relevant.


 
Posted : 31/05/2014 8:33 pm
(@sheepcontrol)
Posts: 332
Reputable Member
 

Can you access your database directly? (E.g. via phpMyAdmin tool)

I will go through assuming you do have phpMyAdmin, other administrative tools won't be very different though:

- Go to table _authors, find your entry, click edit
- Last row should be password, in the pulldown select MD5, input field set your new password, hit "OK"
- Won!

If you do not have access like that, I can fix a small script for you, just let me know.


Ok, so that was the ugly quick fix, now let's get to solving the problem:

- Do others get mails, like notifications?
- Could it be you have your address typo'ed/changed from what it was before?
- Are there other scripts on this server that send mail, and if so, do they work?


 
Posted : 01/06/2014 4:56 am
(@priscellie)
Posts: 15
Active Member
Topic starter
 

That worked!  Thanks so much!


 
Posted : 10/06/2014 3:32 am
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