[SOLVED]Install iss...
 
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[SOLVED]Install issue

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(@guest6385)
Posts: 0
 

URL to your eFiction: http://www.relativetowhom.com/install/install.php?step=1
Version of eFiction: 3.5.1
Have you bridged eFiction, if so with what?: No... not as yet give me time.
Version of PHP: 5.2.9
Version of MySQL: 5.0.77-community
Have you searched for your problem: Yes
If so, what terms did you try:Install issue, Warning: mysql_connect() [function.mysql-connect]: Access denied
State the nature of your problem:

Warning: mysql_connect() [function.mysql-connect]: Access denied for user 'dks'@'localhost' (using password: YES) in /home/relativ2/public_html/install/install.php on line 903

Databasehost: localhost
Databasename: fic4u
Databaseuser: dks
Databasepassword: *
Site Key
** auto gen

Following the advice from previous answers to this i have done the following;
Checked the database using My PHP and can gain access to it.
it also states localhost is correct. Username / Password and database name are correct. (Set up an additional one in case this was the problem)

Main page URL showing the following, however I'm assuming that this information is due the install process not being performed as yet.

Warning: session_start() [function.session-start]: open(/tmp/sess_defa7f7fd7e626df00691290f831615b, O_RDWR) failed: Permission denied (13) in /home/relativ2/public_html/header.php on line 56

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/relativ2/public_html/header.php:56) in /home/relativ2/public_html/header.php on line 56

Warning: Cannot modify header information - headers already sent by (output started at /home/relativ2/public_html/header.php:56) in /home/relativ2/public_html/header.php on line 65

Warning: Cannot modify header information - headers already sent by (output started at /home/relativ2/public_html/header.php:56) in /home/relativ2/public_html/header.php on line 66

Warning: Cannot modify header information - headers already sent by (output started at /home/relativ2/public_html/header.php:56) in /home/relativ2/public_html/header.php on line 67

Warning: Cannot modify header information - headers already sent by (output started at /home/relativ2/public_html/header.php:56) in /home/relativ2/public_html/header.php on line 76

Warning: Unknown: open(/tmp/sess_defa7f7fd7e626df00691290f831615b, O_RDWR) failed: Permission denied (13) in Unknown on line 0

Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct () in Unknown on line 0

Host Justhost.com

I did have an issue with the directory files were kept in originally and they have been moved from public_html to www (as this seems to be the only way in which it work)

Do you have a test account for us? No

Any and all advise would be helpful.

Thanks in advance

DKS


 
Posted : 12/06/2009 2:34 am
(@lyndsie)
Posts: 1263
Member Moderator
 

This all looks like a database connection issue. Here's line 903 of install.php, mentioned in the one message:


$mysql_access = mysql_connect($dbhost, $dbuser, $dbpass);

I would triple, quadruple verify that you've got the right info. Make sure you've got the right prefixes. Most hosts have that. So like if my hosting account username is 'coolness' and my database name is 'book', then the database name is really coolness_book. It's late at night here so my names are probably silly, but I'm just trying to give the idea. The same goes for the database user as well. From the one message I see your username doesn't look to be formatted that way (unless you changed it after pasting?).

I'm not sure what you meant about moving from public_html to www. On most Apache servers I believe that even though both folders exist in a directory listing, they are actually the same thing. (Not an expert on servers, though. All I know is that's how it works on mine.)


 
Posted : 12/06/2009 6:07 am
(@guest6385)
Posts: 0
 

Thanks Lyndsie,

The username and database name had to be prefixed with relativ2_

Sometimes I look at something for so long I fail to see the obvious.

Thanks for your help

DKS


 
Posted : 13/06/2009 9:51 pm
(@tammy)
Posts: 2577
Member Moderator
 

Talk to your host. The session_start error is definitely on their end.  And if one problem is on their end, I wouldn't be surprised if more aren't as well.


 
Posted : 19/06/2009 11:37 pm
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