I read that a few folks had this same problem, and I'm hoping someone might be able to help me as well. Warning: Noob alert! I am a PHP infant.
URL to your eFiction: http://ninamonkey.byethost2.com/install/install.php
Version of eFiction:3.5
Have you bridged eFiction, if so with what?:Did not bridge
Version of PHP: can be found out from your host 5.2.6
Version of MySQL: can be found out from your host 5.0.51
Have you searched for your problem: (yes/no) Yes
If so, what terms did you try: "Black screen" and "black screen install"
State the nature of your problem: Copy and paste any errors you are receiving. Right now, the screen is completely black after the efiction login. I moved the config.php to install thinking that could've been the problem (it had been in the docs section), but now I'm wondering if it's the thumbs.db - none of the .db extension programs showed that they were added in the upload, even when I loaded them by hand to the server. I went (painstakingly) through each folder to make sure every folder uploaded to my host server and found some hadn't so I manually added those which didn't add with the batch upload. Even though I did both a batch and a manual upload, I'm still not sure if every folder is in the right place...
Do you have a test account for us? I have a test database, if you want to try that one?
Again, I am a PHP virgin. I've worked with HTML some but this is my first foray into PHP. Could it be my host? It's a free server - and I read that some folks had problems with pop-ups on free host servers.
Note - I'm still playing around with it. I deleted my install folder, and I'm going to reinstall it when I get home later today. Let's hope that's the issue!
*Crosses fingers*
The config file goes in the root directory not the install directory. Also make sure to CHMOD it to 666 for the install.
CHMOD for config.php is 666 and config.php is under root/htdocs/config.php - is that correct? Or should I try something else?
That is correct.
I still have the "black screen", even with those changes (I set CHMOD 666 for config.php and the config.php file was moved to the root folder).
Is there something else I can try?
Doing a quick browse around it looks like the directory structure is not right. For install.php to be there, then all the main files need to be in the root (/htdocs based on your previous post), yet trying to query header.php comes back with a 404.
Do you have a bunch of php files in your root directory from eFiction, like index.php, admin.php, header.php, version.php?
That is entirely possible, calash - especially since I had problems with the ftp.
I just deleted all php files (not folders)...but I might be missing something. My main page has the index now, but it's an index of my php files. Heh.
Well, I'll keep playing with it some more. Maybe a file or two didn't make the cut.
Here's what my file manager looks like (without the directory info):
Transform selected entries:
All Name Owner Mod Time Actions
Up ..
admin rwxr-xr-x Nov 10 03:02
blocks rwxr-xr-x Nov 10 03:42
bridges rwxr-x--x Nov 10 02:30
browse rwxr-xr-x Nov 10 04:00
countdown rwxr-x--x Nov 10 00:49
default_tpls rwxr-xr-x Nov 10 02:31
docs rwxr-xr-x Nov 10 06:07
images rwxr-xr-x Nov 10 04:15
includes rwxr-xr-x Nov 10 04:19
install rwxr-xr-x Nov 12 00:55
languages rwxr-xr-x Nov 10 02:33
modules rwxr-xr-x Nov 10 05:48
skins rwxr-xr-x Nov 10 02:34
tinymce rwxr-xr-x Nov 10 02:56
toplists rwxr-xr-x Nov 10 02:56
user rwxr-xr-x Nov 10 05:42
.override OVERRIDE File rw-r--r-- Nov 8 22:21
config.php PHP script rw-rw-rw- Nov 11 21:40 View Edit Open
files for ninamonkey.byethost2.com should be uploaded here! COM SHOULD BE UPLOADED HERE! File 0 0 0 rw-r--r-- Nov 8 22:21 View Edit Open
ninistories
My suggestions are as follows:
- Try a different FTP editor, there are tons of free ones I personally recommend Filezilla (assuming you're using Windows, while it's not as user friendly, it's super reliable and fast)
[*]Find a different web host. It shouldn't take you more than 5 minutes to sign up for one.
Good luck!
Try another FTP editor as Becca suggested. You should have a bunch of files in the same directory as config.php is.
Awesome - the different FTP editor worked, and now I have all the files under the folder (hopefully the way they're supposed to be!).
That's the good news - and now here's an idiot question for you: I ended up getting a MySQL fatal error. Is there any way to get back to review the Efiction install page?
((I'm sorry I'm such a noob!))
The error:
A fatal MySQL error was encountered.
ERROR: Failed to connect to the database!
Means it can't connect to your mysql database.
Do you have the information typed in correctly in your config.php?
You have the database name, user name (to that database) and database password all correct?
******************************************
Mucking around in eFiction since circa 2001 (ver. 1.0)
Now running v.3
YAY! Bacca, that was it! I had to go back into the config.php script. I had to add (username) and an underscore with the database name.
Woot! I *think* it's solved now. Thanks for everyone who helped out - I truly appreciate it. I know you hear the same questions over and over again, but it's always new to the person on the other end...so I'm really thankful for your patience.
