RESOLVED: Some user...
 
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RESOLVED: Some users not able to edit profile

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 Sue
(@sue)
Posts: 131
Estimable Member
Topic starter
 

Site: http://fictioning.net
Version: 3.3
Bridges: None
Modules: None I think
PHP: Not sure, info disabled
MySQL: Not sure
Have you searched for your problem: Yes
If so, what terms did you try: Account info, login details, You are not authorized to access that function.

I have an inconsistent issue - some users (at least one) are unable to edit their profile information, receiving the msg "You are not authorized to access that function". I've tried a test account, and that user gets the full Account Info list and is able to edit info.

I did have a previous problem with some users not being able to enter stories. One I ended up just deleting and we started again by creating them again - which worked.

However, this particular user has previously successfully entered a story, so I'm baffled.

Any guidance would be greatly appreciated.


 
Posted : 20/11/2007 5:20 am
(@carissa)
Posts: 791
Member Moderator
 

Make sure you haven't accidentally locked the user's account. If that's not it, it's probably an issue with the user's browser cookies.


 
Posted : 20/11/2007 12:20 pm
 Sue
(@sue)
Posts: 131
Estimable Member
Topic starter
 

Thank Carissa - I think you must've been right (about the browser cookies) because the user now reports that it's working. Phew.


 
Posted : 20/11/2007 9:34 pm
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