Lost Password not being sent to certain email addresses

Guest · 2009-03-25T21:50:21Z

URL to your eFiction:of eFiction: 3.5Have you bridged eFiction, if so with what?: N/AVersion of PHP: 5.2.8Version of MySQL: 5.0.67 Have you searched for your problem: yesIf so, what terms did you try: Lost password, Password sent: No, lostpassword State the nature of your problem: It happens to a very small percentage of users when they go to the lost password page. They'll put in their e-mail address and will get the following error back:"The email could not be sent. Please contact the administrator to report this problem."I'll check the action log and it will confirm this with: "username requested a new password. Password sent: No.I've been trying to correlate it with a domain or anything, but the email addresses appear to have nothing in common with each other. For example, the most recent was a gmail address. I can't find anything unusual in my log files (ie: maillog) and when I am on the box itself, I can manually send email to her address, so my thinking was that sendmail seems to be working properly. I've been looking through the code for any kind of qualifiers that it would check against e-mail addresses but can't find any, I'm in no way an expert in coding of course. Does eFiction try to validate email addresses internally before sending it off to sendmail?Any help would be greatly appreciated! :)

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guest6326

(@guest6326)

Posts: 0

Very odd, I change it to latin1_bin and when I test it, I get "That address doesn't appear to be in our database. Please try again."

Posted : 16/04/2009 8:50 pm

Tammy

(@tammy)

Posts: 2577

Member Moderator

change it back then I guess. I haven't played around with collations that much. I do know I've run into problems with fulltext searches because of colllation and changing from latin1_swedish_ci to latin1_bin fixed that problem for me.

Posted : 16/04/2009 9:42 pm

guest6326

(@guest6326)

Posts: 0

Yeah, it definitely isn't an issue with eFiction at all. I'll play around with it and let you know if I find a collation that works. Gotta love sql, lol.

Posted : 17/04/2009 3:20 am

guest6326

(@guest6326)

Posts: 0

I found the one that works, silly SQL, lol.

utf8_swedish_ci

🙂

Posted : 27/04/2009 9:04 pm

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Lost Password not being sent to certain email addresses

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