"Contact us&qu...
 
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"Contact us" problems

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(@nakareya)
Posts: 26
Eminent Member
Topic starter
 

URL to your eFiction: http://ncis.amuseingwriters.co.uk
Version of eFiction: 3.3.1
Have you bridged eFiction, if so with what?: No
Version of PHP: 5.2.3
Version of MySQL: 5.0.27
Have you searched for your problem: Yes
If so, what terms did you try: Challenge
State the nature of your problem: I've check this myself but it was reported that filling in the contact us form (without the security setting) doesn't actually get sent. It says "The email could not be sent. Please contact the administrator to report this problem."


 
Posted : 02/11/2007 3:21 pm
(@carissa)
Posts: 791
Member Moderator
 

Why did  you search for challenge?


 
Posted : 02/11/2007 4:49 pm
(@nakareya)
Posts: 26
Eminent Member
Topic starter
 

Sorry, copied the details forgot to change that to "contact"


 
Posted : 02/11/2007 4:52 pm
(@babaca)
Posts: 722
Member Moderator
 

I start with the basics...

Have you reuploaded the contact.php files?

Have you tried turning on tinyMCE to see if it will go through that way?

Have you checked with your webhost to see if they've changed anything? (That was what my problem was when the contact page wouldn't send mail... of course it would say that mail was sent but it went into a black hole).

Is your email address correct in the settings? ( https://efiction.org/forums/index.php?topic=5195.msg28017#msg28017)


******************************************
Mucking around in eFiction since circa 2001 (ver. 1.0)
Now running v.3

 
Posted : 02/11/2007 4:53 pm
(@nakareya)
Posts: 26
Eminent Member
Topic starter
 

I start with the basics...

Have you reuploaded the contact.php files?

Have you tried turning on tinyMCE to see if it will go through that way?

Have you checked with your webhost to see if they've changed anything? (That was what my problem was when the contact page wouldn't send mail... of course it would say that mail was sent but it went into a black hole).

Is your email address correct in the settings? ( https://efiction.org/forums/index.php?topic=5195.msg28017#msg28017)

Reuploaded and tested again, it was the first thing I tried, I uploaded a phpinfo script and checked the function was still available. I didn't even upload the tinyMCE folder I don't have it turned on on any of the archives I have and the other two contact pages work just fine. I even tried changing the email address to see if that was the problem πŸ™‚


 
Posted : 02/11/2007 4:57 pm
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