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Blank page after installation

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(@guest2201)
Posts: 0
 

URL to your eFiction: --------
Version of eFiction: eFiction 3.X.X
Have you bridged eFiction, if so with what?: No
Version of PHP: PHP Version 5.X.X
Version of MySQL: 5.X.X
Have you searched for your problem: Yes
If so, what terms did you try: "blank page" "white page" "lighttpd"

State the nature of your problem:
I just installed eFiction in the direction provided, the installation went just fine and no problems appeared creating the configuration file or the tables in the database. However, after creating my username, the installation told me I need to Log In and then I got a blank page. Looking at the source code of the page in the browser is blank also.

I tried reinstalling the thing from zero with almost default settings but I still get the same problem. For future reference, we run lighttpd on Linux.

Do you have a test account for us? Don't apply

Thanks in advance!


 
Posted : 24/02/2008 2:04 am
(@babaca)
Posts: 722
Member Moderator
 

I think I would try reuploading all the efiction files (with the exception of the install folder and the tinymce) seems like something didn't get completely uploaded maybe.


******************************************
Mucking around in eFiction since circa 2001 (ver. 1.0)
Now running v.3

 
Posted : 24/02/2008 2:59 am
(@guest2201)
Posts: 0
 

I think I would try reuploading all the efiction files (with the exception of the install folder and the tinymce) seems like something didn't get completely uploaded maybe.

I'm afraid it didn't work. I downloaded again the zipfile, uploaded to the server as you said and I have the same problem.
Any other idea?


 
Posted : 25/02/2008 12:04 am
(@tammy)
Posts: 2577
Member Moderator
 

How are you uploading them?  Are you uploading in binary or ASCII?  The script files should be uploaded in ASCII format.  Did you translate the script?  If so, turn it back to the included English files?  If that fixes the problem, you have an error in your translation files.


 
Posted : 25/02/2008 12:55 am
(@guest2201)
Posts: 0
 

How are you uploading them?  Are you uploading in binary or ASCII?  The script files should be uploaded in ASCII format.  Did you translate the script?  If so, turn it back to the included English files?  If that fixes the problem, you have an error in your translation files.

I tried three diferent things: first I uploaded the zip from my computer and then I unzipped the file iin the server. Later, I downloaded the zip directly in our server and unziped it. Finally I tried uploading each file to the server from my computer using FTP (FileZilla, in automatic mode)

All of them failed with the same problem, so I think the files in the server are ok. Do you don't have any issues with lighttpd? For some reason I believe that's the problem


 
Posted : 26/02/2008 1:53 am
(@guest2201)
Posts: 0
 

Fixed. We have heavely modified the configuration in php, for this matter the variable include_path is only "/path/to/php/pear" and not ".;/path/to/php/pear"

So, looking at the code in header.php


@ include_once(_BASEDIR."config.php");

Assuming _BASEDIR is "" (blank) in our case he have


@include_once("config.php");

Wich it doesn't exist on /path/to/php/pear.

This it wasn't easy to find this since the script by default doesn't throw any warnings like this, it would be nice to have more feedback. Also in the interest of making eFiction compatible with most enviroments it would be nice to include every file with something like ./pathtofile.php


 
Posted : 26/02/2008 4:17 am
(@carissa)
Posts: 791
Member Moderator
 

The next time you have an issue, make sure you turn debugging on for your archive. Then  you will get warnings. Otherwise, they are suppressed. That's what the community asked for, so that's what Tammy did.

Other than that, from what I can tell, this is a problem with the configuration of your server, not with the script.


 
Posted : 26/02/2008 2:41 pm
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