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Prospective member cannot join archive

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(@anarchicq)
Posts: 115
Estimable Member
Topic starter
 

I just got this email

Hello!

I would just like to inform you that I've tried signing up to be a member a few times, but the site always says that I've entered the security number wrong, which I haven't. Is there like a special cookie I need to have installed in order to make an account?

Now, other members have been able to sign up, and I as an admin can add new people.

What do I tell this person?


Silent Hill & Repo!
eFiction:3.5.1
Latest Patche(s):Yes
bridged?:No
modified?:Yes.
PHP:2.11.9.4
MySQL:5.0.32

 
Posted : 12/06/2007 1:26 pm
Jan_AQ
(@jan_aq)
Posts: 1300
Noble Member
 

Create an account for them using their e-mail.

E-mail them asking what name they want.

Create the account with the name and the e-mail and release it through the admin panel.


Whoever said nothing is impossible never tried slamming a revolving door.

url: https://www.potionsandsnitches.org/fanfiction
php: 7.4.33 msql: 5.6.51-community GPL
efic version: 3.5.5 latest patches: yes
bridges: none mods: challenges, tracker, story end, beta, word

 
Posted : 12/06/2007 3:54 pm
(@anarchicq)
Posts: 115
Estimable Member
Topic starter
 

That was my initial thought too, of course. But if people can't join, then that's an issue, right?
I want people to be able to join the archive without my having to add them.


Silent Hill & Repo!
eFiction:3.5.1
Latest Patche(s):Yes
bridged?:No
modified?:Yes.
PHP:2.11.9.4
MySQL:5.0.32

 
Posted : 12/06/2007 3:58 pm
Jan_AQ
(@jan_aq)
Posts: 1300
Noble Member
 

You said that other people can join up. This one member is probably just having vision problems with the captcha script. πŸ™‚ You can either disable it, or just sign them up yourself. I'd do the latter.

Try registering yourself as a new member, not as an admin but as a visitor, and see if it works.


Whoever said nothing is impossible never tried slamming a revolving door.

url: https://www.potionsandsnitches.org/fanfiction
php: 7.4.33 msql: 5.6.51-community GPL
efic version: 3.5.5 latest patches: yes
bridges: none mods: challenges, tracker, story end, beta, word

 
Posted : 12/06/2007 4:13 pm
(@anarchicq)
Posts: 115
Estimable Member
Topic starter
 

Well, I registered just fine, so it's an issue with her. And yes, I did make her an account as admin. Hopefully that will be a once in a blue moon thing.


Silent Hill & Repo!
eFiction:3.5.1
Latest Patche(s):Yes
bridged?:No
modified?:Yes.
PHP:2.11.9.4
MySQL:5.0.32

 
Posted : 12/06/2007 5:44 pm
(@chelle)
Posts: 122
Estimable Member
 

It's prolly some setting with the user's browser, my first guess would be how they have their security settings set in their browser.  I have a user that can't see anything flash or javascript related and it's cause of her browser settings.


 
Posted : 13/06/2007 9:46 am
Jan_AQ
(@jan_aq)
Posts: 1300
Noble Member
 

Moving to solved... if you discover a problem in the script about this issue please open a new bug report. πŸ™‚ Thank you.


Whoever said nothing is impossible never tried slamming a revolving door.

url: https://www.potionsandsnitches.org/fanfiction
php: 7.4.33 msql: 5.6.51-community GPL
efic version: 3.5.5 latest patches: yes
bridges: none mods: challenges, tracker, story end, beta, word

 
Posted : 16/06/2007 12:49 pm
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