Blank User Page on Log-in [closed]

Did you release the authors after they were admin input?

All accounts have been released. I checked the database and all have '0' in the 'admincreated' field. I have compared a non-working account entry with a working one, and can find no differences. There are no stray spaces or weird characters in any of the fields.

Hmm... maybe there is a problem with the create password function.

I made a new archive a couple of weeks ago, and I logged in fine but once I logged out, I couldn't log back in. Creating new passwords didn't help, through e-mail. I finally had to go into phpmyadmin and create a new password in the field, and then in the Function area I changed the password to be MD5 to encrypt it like Tammy said to do in a post somewhere. Then that password worked, but for the life of me, I couldn't get it to work before through the lost e-mail. I thought that it was just a fluke.

Some of my users have problems using the lost password feature, not being able to get it to work, but others DID manage to get it to work so... I don't know. It's hard to tell if it's just a problem because a person isn't doing it right- if they had the wrong password, and forwarded it to you, you wouldn't be able to log in either cause it'd be wrong.

Try a test. Change the password of a person who can't log in through your admin controls, through the edit button on the profile. Then log out and try logging in with that username and password. It should work.

Then log back into your admin account and edit the person's profile once again to use your e-mail. Log out and send yourself a new password for that person's account. Copy it from the e-mail and try to log-in.

If that works, try it again with someone whose password you didn't change first.

Post back with what works, and what doesn't. 🙂

Try a test. Change the password of a person who can't log in through your admin controls, through the edit button on the profile. Then log out and try logging in with that username and password. It should work.

Then log back into your admin account and edit the person's profile once again to use your e-mail. Log out and send yourself a new password for that person's account. Copy it from the e-mail and try to log-in.

Neither of these worked for me. I assigned the author a password using the admin account, and still got the blank user page. I changed the e-mail and had a new password sent to me, and the same thing happened.

Why would this only be happening on a few accounts?

///Also, on just this specific account, I had tried some time ago changing it back to an admin created account and rereleasing it, and that had no effect either.////

Why would this only be happening on a few accounts?

Try and find out if there are any similarities between them. Were they released on the same version? Same day? Did they all request new passwords when everyone else didn't?

Finding out exactly what went wrong would help in figuring out how to fix it.

Ok, to make this issue even more confusing, here is what I have done today:

I exported, re-edited and reuploaded the author table. I changed the fields to be uniform, giving them all the same date, nulls in the same places, etc.
After I did that - the same accounts were not working.
I noticed that the accounts that were not working all seemed to have user names that started with a lower case letter - so I changed all of the accounts to start with an upper case letter.
No change in response.
I tried to type in a new password using the admin function - same response.
I edited an account to my e-mail address and requested a new password (after trying the same on another working account) and tried to log in.

I still keep getting a blank templated page at: http://sg1-heliopolis.com/archive/user.php?action=login for these users

Also, I'm not sure if this is at all related or not - but what is the function of the "authorinfo" table in the database?

FIXED

I was able to log in correctly, and get this fixed, by adding an entry to "main_fanfiction_authorprefs" corresponding to the relevant author ID.

This is something that needs to be remedied about admin entered accounts, and was probably more prevalent than I thought, as I entered over 1500 accounts for the authors. Only a small number contacted me, though.

Wow! you entered in 1500 accounts? Kudos to you!

I'm so glad that you got them fixed. It seems like you went through everything. Thanks for that though. Sometimes it's needed.

fanfiction_authorprefs is supposed to be created the same time the authors are added- they save all the preferences info, like skin, review pref, ect. I'm going to go check my archive and see if that's what happened there too.

I didn't add them one by one - I used sql to add in my authors and stories and chapters now that I think about it. My fault, not a script error at all.

I suck. It's like how I had to go back and edit the story files. I didn't realize there were two parts for this. I also found another think though. OI am using a combined authors table - and there are other edits I have to make, because icq, yahoo stuff like that is being saved to ithe individual archives, not the main authors one.

Ah, okay. I'll move this to solved then.

Good luck sorting everything out! 🙂